Online audit

Our premium audit team wants to make the premium audit process as easy as possible — that’s why we launched eReport, a fast, easy, and secure way to complete and submit premium audit reports online.

Our eReport online premium audit reporting tool is available to small business policyholders through our secure online portal. Just log in and select the eReport Premium Audit tab on the homepage to get started.

Via eReport, customers can:

Access eReport

Log in to our secure small commercial portal and select the eReport Premium Audit tab on the homepage.

Get in touch

If you have questions or need assistance, we can help. Our team is available Monday through Friday, 8 a.m. to 8 p.m. ET.

Premium audit

Filter FAQs

eReport will only display screens that are relevant to your policy. eReport prepopulates details for returning users.

After you submit the audit form, you will receive an audit statement reflecting the adjustment of exposures on your policy to the audit findings. The statement will reflect an additional premium due to us, a premium credit due to you, or no change in premium, as applicable.

Our premium audit team can help. Complete our online request form, email us at premiumauditservices@libertymutual.com or call us at 1-888-224-9246 Monday through Friday 8 a.m. to 8 p.m. ET.

You can submit your premium audit via eReport up to 75 days from policy expiration. Otherwise, you will no longer be able to access your audit information online and will need to submit a paper copy of the mail form.

The purpose is to determine actual exposures and classes of operation for the coverage we’ve provided for the applicable audit period. A premium audit protects both Liberty Mutual and our customers. Our auditors undertake this review of your company’s books and records to determine the correct exposure for the audit period and ensure the proper premium is collected for your policy. In addition, audit information is filed as part of unit statistical data reporting, which determines your experience modification and is used in establishing appropriate premium rates for each state.